1. Introduction
These Terms of Use (“Terms”) are applicable to your access to and use of this website (“Site”) and all other websites and online applications and tools (including artificial intelligence chatbot) operated by Frontage Laboratories, Inc. or its affiliates (collectively, “Frontage”, “we”, “our”, “us”) that link to or incorporate these Terms (the “Online Services”). Your access and use of the Site are subject to the following Terms and constitutes acceptance of these Terms.
By using the Online Services, you also agree to the terms of our Privacy Policy https://www.frontagelab.com/privacy-policy/, which describes how we collect, use, and protect your personal data and explains your rights under applicable privacy laws.
2. Informational Purposes Only
The content provided on this Site, including text, graphics, images, data, and any information, suggestions or recommendations generated by our artificial intelligence chatbot (“AI Chatbot” or “Chatbot”), is for general informational and educational purposes only. It does not constitute legal, financial, professional, or expert advice and should not be relied upon as such. Frontage strives to provide accurate and up-to-date information, but makes no warranties about the completeness, accuracy, or timeliness of any content.
3. AI Chatbot Disclaimer
Frontage’s AI Chatbot is an automated tool designed to assist users by answering questions and providing general information. Responses are generated algorithmically and may not reflect the most current research, regulations, or company policies. The Chatbot is not a substitute for professional advice and should not be relied upon for decisions that could affect your health, finances, business, or legal rights. Use of the Chatbot is at your own discretion. Frontage does not accept responsibility for the information, or any response, provided by the Chatbot or any actions taken based on such information or response.
Please avoid submitting sensitive personal information (such as health data, financial details, or government identifiers) into the Chatbot. Information you provide to the Chatbot may be processed to generate responses and improve our services, as further described in our Privacy Policy.
4. Intellectual Property Rights
Copyright, trademark, patent, and other applicable laws protect the services and materials appearing on the Online Services. All materials on the Online Services may be accessed, downloaded, or printed for the noncommercial purpose of scientific or educational advancement or within the scope allowable by these Terms . You may view, copy, download, and print content for personal, non-commercial use only, provided you do not modify the content and retain all proprietary notices. Any other use, reproduction, or distribution of the content is prohibited without Frontage’s prior written consent.
5. No Medical or Professional Advice
Nothing on this Site should be construed as medical, regulatory, legal, or investment advice. Patients and users should always seek guidance from qualified health care providers or appropriate professionals.
6. Third-Party Content and Links
The Site may contain links or references to third-party websites or services. These links are provided for convenience only. Frontage does not endorse or assume any responsibility for the content, accuracy, or privacy practices of third-party sites, and we are not responsible for the content or practices of any site or service not operated by us. Visiting or using third-party sites is at your own discretion. Similarly, third parties may link to this Site without Frontage’s endorsement; such links should not imply an affiliation or endorsement.
Please review the privacy policies of third-party sites, as their practices are not governed by our Terms or Privacy Policy.
7. Disclaimer of Warranty
THE ONLINE SERVICES AND ALL MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, TOOLS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE ONLINE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. FRONTGE DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES WITH REGARD TO THE ONLINE SERVICES AND ALL MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, TOOLS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE ONLINE SERVICES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOUR USE OF THE ONLINE SERVICES IS AT YOUR OWN RISK. ACCESS TO THE ONLINE SERVICES MAY BE INTERRUPTED AND THE MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, TOOLS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE
ONLINE SERVICES MAY NOT BE ERROR-FREE. FRONTAGE NOR ANYONE ELSE INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE ONLINE SERVICES OR THE MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, TOOLS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE ONLINE SERVICES WARRANTS THAT THE MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, TOOLS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE ONLINE SERVICES ARE ACCURATE, RELIABLE, COMPLETE, USEFUL, OR CORRECT; THAT THE ONLINE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE ONLINE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PLEASE NOTE THAT SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. CHECK YOUR LOCAL LAWS FOR ANY RESTRICTIONS OR LIMITATIONS REGARDING THE EXCLUSION OF IMPLIED WARRANTIES.
8. Limitation of Liability
9. Indemnification
IN NO EVENT WILL FRONTAGE BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR OTHER INDIRECT DAMAGES ARISING OUT OF (I) THE USE OF OR INABILITY TO USE THE ONLINE SERVICES OR THE CONTENT, (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE ONLINE SERVICES (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, OR (V) ANY OTHER MATTER RELATING TO THE ONLINE SERVICES, OR THE CONTENT, EVEN IF FRONTAGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THE ONLINE SERVICES, THE CONTENT, OR WITH THE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE ONLINE SERVICES.
You agree to indemnify, defend, and hold harmless Frontage and its affiliates, directors, officers, employees, contractors and agents from and against any claims, lawsuits, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or related to (a) your use of the Online Services; (b) your violation of these Terms; or (c) your violation of any applicable law or the rights of any third party.
10. Governing Law and Jurisdiction
These Terms and the resolution of any dispute related to these Terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict of law rules. Any legal action or proceeding arising from or relating to these Terms or the Online Services shall be brought exclusively in the state or federal courts located in Pennsylvania.
11. Modifications to Terms
Frontage reserves the right to modify or update these Terms at any time without prior notice. It is your responsibility to review the Terms for any changes we make to the Terms periodically. Your continued use of the Site after any changes to the Terms constitutes your acceptance of the revised Terms.
12. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed and will not affect the validity or enforceability of the remaining provisions.
13. Contact Information
If you have any questions or concerns about these Terms or your use of the Online Services, please contact:
Frontage Laboratories, Inc.
HQ: 700 Pennsylvania Drive
610.232.0100
For privacy-related inquiries, including requests to exercise your rights under applicable law (e.g., GDPR, CCPA/CPRA), please contact us privacy@frontagelab.com.
14. Termination
These Terms are effective unless and until modified as noted above, or terminated, at any time, by Frontage.
15. Data Security and Retention
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, use, or disclosure. We retain personal data only as long as necessary to provide the Online Services, comply with legal obligations, resolve disputes, and enforce our agreements, as described in our Privacy Policy.
Last updated as of 23 September 2025.