Duties: Responsible for serving as the receptionist of the Clinical Research Center. In addition to working as the receptionist for the Frontage CRC, maintain an organized office environment in the day-to-day operation of the Frontage Clinical Research Center (CRC).
Qualifications: High School Diploma, Associate’s preferred. Medical background is required.
Experience: Minimum 3-5 years of experience working as receptionist for a large health care or research organization. Must have experience in analyzing and solving problems, communicate effectively, both verbally and in writing, created, composed and edited written materials, gathered data, compiled information, organized and establish priorities. Experience in taking notes, dictation and transcription.
The ideal candidate will possess a minimum of 3-years progressively responsible experience with advanced computer skills in MS Word (type 50 WPM), extensive spreadsheet on Excel proposals, PowerPoint presentations, Internet searching capability and organization of e-Recruitment system. Also must have database management and records maintenance experience. Bilingual (English and Spanish) language skills desirable.
- Primary receptionist responsibilities for the Clinical Research Center.
- Assist and oversee visitors (including research subjects) with sign-in and sign-out procedures of the Clinical Research Center.
- Interact with study volunteers, sponsors and vendors and other clients. Forward all phone calls to appropriate department and staff.
- Maintain appointment calendar and make travel and lodging arrangements; compose and produce business correspondence, reports or directs related materials, and reviews and sign, as authorized.
- Edit documents; respond to inquiries and requests for information requiring knowledge of departmental and Frontage CRC policies and procedures.
- Prepare/distribute related materials, record minutes, and summarize for typing and distribution.
- The candidate will be responsible for assisting and actively participate in study subject screening and enrollment process.
- Strong interpersonal skills, flexibility, and the ability to function in a fast-paced environment as a team player are essential.
- Familiarity with the basic eligibility requirements and study procedures for specific study protocols and the process of a volunteer participating in a research study (e., ability to explain basic study eligibility requirements and procedures to a lay person).
- Recruiter for research subjects.